A product is only as good as its manufacturer, and your buying experience is only as good as your vendor.
That's why it matters who you choose to buy your mattresses and bedding from.
If you're not sure what you should be looking for in a mattress vendor, we have a few pointers. Here are 5 traits you should keep in mind.
Honesty
Don't let a vendor tell you only what you want to hear. When it comes to buying mattresses, you need the truth. The right vendor will give you that.
If you ask a vendor, "Is this mattress bed bug proof?" they should be able to not only say yes, but also tell you why. If you request to look at a spec sheet, the right vendor won't hesitate to show you one.
Experience
If a vendor has been around for awhile, you can assume they're doing something right. Check to see when your vendor started their business and how the company has developed since its beginning. Has the company grown or shrunk? Have they changed directions, expanded services, or continued with the same mission?
Experience translates to product knowledge and industry expertise, so it's a valuable characteristic to have in a vendor.
Likability
Look for a mattress vendor who has positive reviews from their customers. Peoples' opinion of or experience with a business often represents how well a business understands their customer base. And if a business understands its customers, that business can deliver what its customers need.
Credentials
Look to see who your vendor is affiliated with. Do they partner with prestigious organizations or companies? If both partners have good reputations, business partnerships suggest that a company is reliable and trustworthy.
Also, find out if there is a third party organization that tests your vendor's products or otherwise holds them to some type of quality standard. A vendor that's held accountable isn't going to cut corners on their products.
Ease of doing business
Find a vendor who makes the buying process easy. When you're making a big purchase, you shouldn't have to worry about anything other than what to buy. At American Bedding, we offer a seamless buying process that begins with our customer service and sales teams, and then ends with a satisfactory delivery. Our goal is to delight out customers from the first price quote to the final delivery.
Contact us today! You can call us at (800) 203-2507, or submit your inquiry online. Either way, we'd love to hear from you and become your mattress vendor!
